Experience

IT Manager

· AragonBexta Management Consulting
2025 - Present 11 mos Málaga, Spain

Started a new position leading the IT department, taking full responsibility for the design, implementation, and maintenance of the organization's IT infrastructure. My focus includes managing Citrix environments, Active Directory, and secure network architecture. I lead a team of IT professionals, define operational priorities, and ensure that all systems function efficiently and securely. With a strong emphasis on cybersecurity and system availability, I work to align technology operations with business goals, supporting growth through scalable and resilient infrastructure solutions.

IT Operations Specialist

· AragonBexta Management Consulting
← Same Company
2022 - 2025 3 yrs Málaga, Spain

I specialize in optimizing IT infrastructure, with a focus on Citrix servers, Active Directory, and network troubleshooting. My role includes managing network issues, overseeing site-to-site VPN configurations, and ensuring secure, efficient communication across the network. Driven by a strong interest in cybersecurity, I actively work to enhance our organization's defenses against cyber threats, maintaining a robust and secure IT environment.

NOC Engineer

· Callsoft Informática
2018 - 2022 4 yrs Málaga, Spain

In my role as a NOC at Callsoft Informática, I was responsible for managing the IT departments of approximately 100 companies, spanning a diverse range of industries. We operated a ticketing system where users could report issues, which we addressed promptly and efficiently. My responsibilities covered a broad spectrum of IT services, including:

  • Network Management: Configuring, monitoring, and troubleshooting network infrastructure to ensure seamless connectivity for clients, including large corporations, small businesses, and public institutions.
  • Active Directory & Exchange: Managing Active Directory and Exchange servers to maintain user access control, email services, and overall system integrity.
  • Server & Hardware Maintenance: Overseeing the maintenance, repair, and upgrading of server hardware to ensure optimal performance and reliability.
  • Client Diversity: Our clients included educational institutions, airports, government administrations in Spain, telecommunications giants like Vodafone, and a mix of small and large enterprises.

Throughout my tenure, I ensured that each client's IT infrastructure was secure, efficient, and tailored to meet their specific needs, providing support across a wide range of systems and technologies.

IT Specialist

· Cisco
2017 11 mos Australia

I manage and troubleshoot network infrastructure to ensure seamless connectivity. My responsibilities include configuring and maintaining Cisco routers, switches, and firewalls, as well as providing technical support to ensure optimal network performance.

Education

Cisco Networking Academy

CCNA Certification
Gibraltar, Cádiz
2018

Completed the CCNA certification through Cisco Networking Academy, gaining in-depth knowledge of networking fundamentals, routing and switching, and network security. This certification has been pivotal in advancing my career in IT and network management.

Australian Pacific College

English Course
Brisbane, Australia
2017

Completed an English course at Australian Pacific College in Australia, where I not only honed my language skills but also gained valuable life experience. This journey significantly enhanced my professional capabilities and broadened my global perspective.

Wenceslao Benitez - Bachilleros

High School Diploma
Cádiz, Spain
2007 - 2010

Gained a solid foundation in core subjects, setting the stage for my future academic and professional growth.

Skills

NETWORKING

VPN Configuration 95%
Firewall Management 85%
Citrix Servers 75%
Active Directory 98%

SYSTEM

90%
Linux
75%
Microsoft
85%
Apache
95%
DNS

LANGUAGES

English
Spanish

KNOWLEDGE

  • Proficient in Network Administration and Troubleshooting
  • Expertise in VPN Configuration and Management
  • Experience with Network Security and Firewalls
  • Strong Background in Citrix Server Management and Active Directory
  • Experience with Server and Storage Solutions (RAID, SAN, NAS)
  • Proficient in Hardware Installation, Configuration, and Maintenance